Hooters Air customers given guarantee on reservations

Discount airline Hooters Air and the Chicago/Rockford airport are currently in negotiations over how to keep the airline flying to the city.

Hooters Air has said that low demand and passenger levels were making the destination unprofitable, causing it to consider dropping the service.

Today the airport sought to reassure ticketed customers that they will receive a cash refund should their flight be canceled.

Bob O’Brien, the executive director of the airport, said the move was made to help assure customers that their purchase is protected in the event of Hooters dropping the service.

He said: “We continue to talk. They have a published schedule beyond January 6. They are taking reservations beyond January 6. They are telling their customers that they are staying.”

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