Northwest raises booking by phone fee

Financially troubled Northwest Airlines has recently raised the fee for purchasing a ticket on the telephone through its call centers.

The previous fee had been $5 per ticket. It is now $10. The airline also raised fees for buying tickets at its ticket counters from $10 to $20.

Northwest, which filed for Chapter 11 bankruptcy protection last month, indicating that these moves were made to generate more revenue.

Jennifer Bagdade, a spokeswoman for the airline, said: “This is keeping us competitive with the policies of other major carriers.”

The airline recently posted a massive quarterly loss of $475 million and losses for the year are estimated to come in at $1.7 billion. And to make matters worse, the airline’s mechanics remain on strike.

Customers can book tickets via the Internet and avoid a purchasing service fee.

Northwest raises booking by phone fee
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